- You have the right to withdraw from this contract within 14 days without giving any reason.
- The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
- To exercise the right of withdrawal, you must inform us (Flower of Life – Thomas Dupont, Simplonstraße 61, 10245 Berlin, Tel.: 030 648 39 428, Email: firstname.lastname@example.org) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
- To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
- If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
- We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
- We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
- You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
- The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods.
- You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion and premature cancellation of revocation rights
The withdrawal right is not applicable in the following cases:
- for the delivery of goods which are not manufactured prior to order and custom-made according to the client personal wishes or instructions.
The withdrawal right becomes void in the following cases:
- Delivery of sealed goods for which hygiene security laws or which for hygienic reasons can not be returned after the packaging-seal has been removed.
- Delivery of goods due to their nature,functions or usage by the consumer have been inseparably mixed with other substances or organic matters.
- Delivery of electronic goods including audio- or video-recordings after opening the sealed packaging.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
– To: Flower of Life – Thomas Dupont, Simplonstraße 61, 10245 Berlin, Germany
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
– Ordered on (*)/received on (*),
– Name of consumer(s),
– Address of consumer(s),
– Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate.